Terms and Conditions yes888 — Malaysia Platform User Guidelines

01 Acceptance of Terms

This Terms and Conditions document constitutes a legally binding agreement between you ("User") and yes888 ("Platform", "We"). By accessing, registering, or using any part of the yes888 platform — whether via website, mobile app, or any other provided method — you hereby acknowledge that you have read, understood, and agreed to comply with all terms contained in this document.

These terms take effect from the date you register an account or begin using the yes888 platform, whichever is earlier. Your continued use of the yes888 platform following any amendment to these terms constitutes your acceptance of the updated terms.

02 User Eligibility

To register and use the yes888 platform, you must meet the following requirements:

• At least 18 years at the time of registration.
• Be legally eligible to enter into a binding contract in your jurisdiction of residence.
• Not residing in a country or region that prohibits access to online casino services under local law.
• Not currently listed on any responsible gaming self-exclusion program.
• Acting on your own behalf and not as an agent or representative of any third party.

03 Account Registration

Each user is only permitted to hold one (1) active account on the yes888 platform. Multiple account registrations by the same individual — whether using a different name, email address, phone number, or payment information — are strictly prohibited and may result in all associated accounts being suspended or terminated.

During the registration process, you are required to provide accurate, complete, and up-to-date information. The required details include:

• Full name as shown on your identification document
• An active and accessible email address
• A valid mobile phone number
• Exact date of birth
• A strong and unique password

Yes888 reserves the right to request supporting documents for identity verification (KYC) at any time, including copies of a national ID, passport, or other relevant documents. This verification process is part of our commitment to platform security and compliance with anti-money laundering (AML) regulations.

04 Deposit & Withdrawal

The yes888 platform supports a variety of deposit and withdrawal methods suited for players in Malaysia, including local bank transfers, e-wallets such as Touch 'n Go and GrabPay, and other digital methods available at the time.

Deposit:

• All deposits are processed in real time or within the timeframe specified for each payment method.
• The minimum deposit amount is as specified on the platform's deposit page.
• Deposits must be made from an account or wallet registered in your own name.
• Yes888 does not accept third-party deposits.

Withdrawal:

• All withdrawal requests will be processed within 24 hours from the time the request is received.
• Withdrawals will be credited to the same payment method used for the deposit, subject to yes888's security policy.
• Yes888 reserves the right to request additional identity verification before processing large withdrawals.
• Any suspicious withdrawal attempts may be placed on hold while an investigation is conducted.

05 Bonus & Promotions

Yes888 offers a wide range of bonuses and promotions for both new and existing members, including a welcome bonus, weekly cashback, reload offers, and an exclusive VIP program. All bonuses are subject to the terms and wagering requirements specified for each offer.

The general terms applicable to all yes888 bonuses are as follows:

• Bonuses may only be claimed by eligible accounts that have completed the verification process.
• Each user is entitled to claim one welcome bonus only.
• Wagering requirements must be met within the specified timeframe; expired bonuses will be cancelled automatically.
• Certain games may not contribute toward wagering requirements, or may contribute at a reduced rate.
• Yes888 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.
• Any attempt to abuse promotions, including the use of multiple accounts or player collusion, will result in bonus cancellation and may lead to account closure.

06 Game Rules

All games available on the yes888 platform — including Live Casino, slots, table games, sports betting, and crash games — have their own rules displayed within the game interface itself. Players are responsible for understanding the rules of each game before playing.

Key points regarding yes888 game rules:

• All game outcomes are final once confirmed by the system.
• In the event of a technical disruption or disconnection during gameplay, yes888 will use server logs to determine the valid outcome.
• Yes888 is not responsible for any losses resulting from internet disruptions on the player's end.
• Live casino games follow standard international game rules operated by certified providers.
• Any disputed outcomes will be investigated based on stored server logs, and yes888's decision is final.

07 Prohibited Activities

Users of the yes888 platform are strictly prohibited from engaging in any of the following activities:

• Registering or using multiple accounts to gain an unfair advantage.
• Using automation software, bots, scripts, or any third-party tools to manipulate games or the betting process.
• Colluding with other players to manipulate game outcomes.
• Making deposits using payment methods that are not your own or involving stolen credit cards.
• Using the yes888 platform for money laundering or financing illegal activities.
• Attacking, hacking, or attempting to disrupt yes888's systems, servers, or infrastructure.
• Spreading false or misleading information about yes888 to third parties.
• Exploiting technical vulnerabilities or system errors to obtain a financial advantage.

08 Account Closure & Suspension

Yes888 reserves the right to suspend or close a user's account at any time for the following reasons:

• Violation of any terms in this document.
• Evidence or suspicion of fraud, misconduct, or illegal activity.
• Failure to complete the identity verification process within the specified timeframe.
• Requests from regulatory bodies or relevant authorities.
• Account closure requests by the user on responsible gaming grounds.

Users may also request voluntary account closure at any time by contacting the yes888 customer support team. Prior to closure, all outstanding withdrawal requests and valid funds will be processed in accordance with yes888's standard withdrawal policy, provided no active term violations are present.

09 Limitation of Liability

Yes888 provides the platform on an "as is" basis and makes no express or implied warranties regarding uninterrupted availability or complete absence of errors. To the extent permitted by law, yes888 shall not be liable for:

• Any financial losses arising from use of the platform, including betting losses.
• Service disruptions caused by maintenance, technical issues, or circumstances beyond yes888's control.
• Losses arising from unauthorised access to a user's account due to the user's own negligence.
• Any financial decisions made based on information available on the yes888 platform.

Under no circumstances shall yes888's maximum liability to any user exceed the net deposit amount made by that user in the 30 days preceding the relevant claim.

10 Privacy & Data Protection

Yes888 takes user privacy seriously. All personal data collected during registration and platform use is processed in accordance with the comprehensive yes888 Privacy Policy.

In summary, yes888's data protection principles are:

• Your personal data will not be sold to third parties for marketing purposes.
• Your information is only shared with third parties required for platform operations, such as payment processors and game providers, under strict confidentiality agreements.
• All data is stored on servers protected with 256-bit SSL encryption.
• You have the right to request access, correction, or deletion of your personal data at any time.

For complete information on how yes888 handles your personal data, please read Privacy Policy ours.

11 Responsible Gaming

Yes888 believes gambling should remain an enjoyable form of entertainment, and we are committed to helping players maintain control over their gaming habits. The yes888 platform provides the following tools to support responsible gaming:

• Deposit Limit: Players can set daily, weekly, or monthly deposit limits from their account settings.
• Wagering Limit: Players can limit the maximum wagering amount per session.
• Temporary Suspension: Option to take a break from the platform for a chosen period.
• Self-Exclusion: Players may apply for long-term self-exclusion if they feel the need to stop playing entirely.
• Proactive Support: yes888 monitors gaming patterns and will reach out to players who show signs of problem gambling.

For more information on available help resources and support programs, please visit the Responsible Gaming ours.

12 Terms Amendment

Yes888 reserves the right to update or amend these Terms and Conditions at any time. Any material changes will be communicated to users via their registered email or in-platform notification at least 7 days before taking effect, except where immediate changes are required for legal or security reasons.

Your continued use of the yes888 platform after the effective date of any amendment constitutes your acceptance of the updated terms. If you do not agree with the changes made, you have the right to close your account before the effective date of those changes.

If you have any questions about these Terms and Conditions, please contact the yes888 customer support team via live chat or our support email. Our team is available to assist you in Bahasa Malaysia and English, 24 hours a day, 7 days a week.